Founded in 1996 by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross, Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin, and Carrollton, Texas. Ranked as one of the top 10 mortgage companies in America by Mortgage Executive Magazine, we have funded more than $50 billion in loans since the company started and more than $11 billion in 2015 alone.
Customer service is a way of life at Fairway. Not only are we dedicated to finding competitive rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as your trusted advisor, providing highly personalized service and guiding you through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.
Fairway is dedicated to the highest level of service, demonstrated through consistent, informative communication with clients and their real estate partners. Our main priority is ensuring that the trust we are given is backed by accurate, on-time paperwork delivered with the best technology available. We strive to streamline the mortgage process for our clients and make it stress-free for all parties involved.
Fairway Core Values
At Fairway, we strongly believe that the way we do things is just as important as what we do. Every employee is guided by our Core Values, which form the foundation on which we work and conduct ourselves.
These values are not descriptions of the work we do as a company or the strategies we employ to accomplish our mission; they underlie our work, how we interact with one another and guide us in determining how to best serve our customers, employees, and local communities.
Fairway American Warrior Initiative
We’re proud to have gifted over $1.5 million in mortgage-free homes to support veterans nationwide.
I had been contacted by other lenders but decided to work with Andrew to refinance my home. I was prepared for a long, complicated process, but it ended up being quite the opposite.
The great thing about working with Andrew is his customer service and knowledge. There is definitely a difference working with someone who has several years of industry experience! I appreciate how he took the time to address all of my questions and needs. I thought I had a pretty good understanding of all of the paperwork when I made my initial purchase with another lender, although in going through the refinance process, Andrew was a lot more helpful about explaining everything.
As someone with a busy job working in corporate management, I didn't have time to be running around to and from the office. Andrew took care of my refinance in record time and I never once had to leave my home or office. It was such a pleasure working with Andrew that I've already referred him to a number of my friends.
From the beginning Derek was willing to go the extra mile for me. There were hurdles to get through and I found him very patient with my total lack of understanding with various refinancing terms, etc. He even showed up at my house one very wet and dark evening to sign some papers rather than me having to go downtown!
He made a potentially very difficult experience fairly smooth. He kept working until we got a very good interest rate and got it all done in the required time frame. I cannot praise him enough.
clearlygeorge from 98133
We have worked with Andrew Reid twice. First time in 2014 when we were buying a new house, second time recently when we refinanced property.
Before meeting him in 2014 we tried to work with four other mortgage companies. He was by far the best -
very efficient, provided good clear answers to questions we had, always returned our calls and messages promptly, estimates were very accurate and transparent so we didn't have any surprises at signing.
We were able to close on the purchase in less than three weeks.
This year, 2016, Andrew contacted us to see if we would like to refinance because interest rate was good.
We agreed and again had great experience. Andrew is very knowledgeable and reliable. These
qualities are exactly what we want when it comes to finances.
Trish was simply the most conscientious, thorough, senior mortgage loan officer that I have had the pleasure
to work with. Her knowledge of the business, the lending and closing process was instrumental in helping complete this refinance. I would highly recommend her to any prospective clients. She gets the job done, smartly, swiftly and with a smile!
richardk4040 from 98003
I (and my husband) would highly recommend Derek Jones. In fact, I have already referred several friends to him and they were equally happy as we were with the efficiency of the process and the end results.
He was there for us, during the crazy daily bidding wars, to insure that we had the correct pre-qualification letters to put us in our best light to the sellers. Sometimes we needed items within few hours and he accommodated us every time. He was also there to walk us through each step of the process and was able to keep our interest rate low. I can't say enough about his follow-through and thoroughness! It was by far the easiest real estate transaction we have gone through.
jproudlove from 98008
We have worked with Andrew twice and both experiences have been great. He's efficient, easy to reach,
prompt in moving you through the purchase or refi phases.
Each transaction was smooth and complication free. With our refinance, he actually contacted us after our first year of owning our home to refinance and remove the MI. We had had some credit challenges and he lead us through those and refinanced us, saving us a little over $300 a month.
We are so grateful that we connected with Andrew and will continue to use him in the future, as well as
refer friends and family. Thank you Andrew. We are so appreciative of your pursuit to help borrowers and
make their lending transaction seamless.
Working with Derek was a great experience. He helped us with our first place and after many years. When it was time to get our second place, I didn't hesitate to call Derek again to get our second place... and will do it again if I need it in the future.
He is on the ball all the time, even after hours. He worked with us to get the loan in time since we had a really short closing date time, and we did it. We closed in time! I think the best part of the experience is that he helped us a lot with all the papers and documents, some things he was able to get and other things he helped us to get very easy and efficiently.
He is a 5 stars Professional and I will always recommend his services. He is very fast and efficient and super nice person, easy going, energetic and patient. I really value him as a professional and as a person and would look forward to working with him in the near future.
It has been amazing working with Trish. She spends lots of time making sure that you have the right mortgage for your needs and quickly answering any of your questions. As a property investor, it has been a pleasure working with her on my current deal (out of state) and I look forward to many more with her. You should make use of her skills as well!
seattletallgal from 98011
Andrew did a FANTASTIC job being the lender for my FIRST home purchase. Doing a first time VA backed loan can be a bit difficult, and Andrew went WAY out of his way to make sure everything fell into place for it to close on time. His professionalism was WAY above average. Working with someone who has been in the business for decades made all the difference.
I recommended him to a friend for her refinance, and she also said he made it incredibly easy, even though other lenders had made it seem like a difficult process. I do not hesitate to recommend Andrew for ANY home financing.
Derek was instrumental in helping us to lock in the lowest interest rate and to secure our home in a timely manner. He is helpful, prompt, knowledgeable and will go the extra mile to make sure that the deadlines are met. He is an excellent communicator through every step of the process. I highly recommend Derek for your home loan needs. He knows what it means to follow through.
arharris11 from 98604
Andrew Reid helped me all the way through the mortgage process and on an accelerated timeline. As a first time home buyer, he also found me a program that helped to lower my monthly payments. I think we closed in 3 weeks! Outstanding service. I highly recommend him and Fairway Mortgage.
I met Derek through the realtor who was helping me find a place to buy and since I was shopping for a home loan, we got connected. I was impressed by Derek's way of doing things from the word go.
He worked tirelessly and helped me get a home loan. He was always available and ready to help me with the information I needed. He worked hand in hand with me until the closing of the buying process. I would recommend him to any person shopping for a home loan and would be honored to work with him again if the need arise.
dorcasndinga from 98056
We were neighbors of Drew's when we want to sell our home and purchase a new one, Drew became our man. He helped in the sale, with us and our realtor. then, he put together the financing on the new home.
We basically did a short term loan, then transitioned into a permanent loan. Drew know all the working and helped with both transactions of the new home. This guy is 'good'.
Thanks so much Drew!
Rick & Heidi B.
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1551 Eastlake Ave E Suite 325
Seattle, WA 98102